Choose Beautiful Blinds in the Comfort  Of  your Own Home
Freephone  0800 3580555
Contact Us

Please feel free to contact us with

any enquiry you may have and we will contact you to organise your

Free Home Visit




Back To Top E-mail: mark@premierblinds.net Call Us Free On  0800 3580555 Cardiff 02921 995217 Bridgend 01656 734800 CALL Us today to arrange  a free home visit.... Registered Office  Heol Ty Gwyn Industrial Estate,  Maesteg CF34 0BQ Registered in Wales 3455488

Complaints Policy


We always endeavour to provide the

best service and products for our

customers. However, on rare

occasions, we recognise that there

may be times where our customers

may not be completely satisfied.

To ensure we are able to put things

 right as soon as we can, please read

our complaints procedure below

and we will respond promptly to ensure

complete satisfaction.

As soon as possible after the Completion

of the works, please inspect the work

to ensure everything has been carried

out to our usual high standards.

In the unlikely event there is

anything you are not completely

 satisfied with, please contact us

as soon as you can in order that

 we can rectify any problems as soon as possible.

Either call us on 0800 3580555

or write to us at

Heol Ty Gwyn Industrial Estate,

Maesteg CF34 0BQ Or you can email

us at mark@premierblinds.net

 and we aim to respond within 7 days

of receiving your complaint and where

 Possible, will provide you with a date

to remedy any issues raised.

Where we cannot resolve any

complaints using our own complaints

procedure, as a Which? Trusted Trader

we use Dispute Resolution Ombudsman

 for dispute resolution.

 In the unlikely event of a complaint

and you wish to refer the complaint to

 them please contact 0333 241 3209

or via their website

 http://www.disputeresolution

ombudsman.org/which-trusted-

traders-partnership/